LES offers LIVE Proctors for the candidate's entire exam session.
Proctors are highly trained at detecting and addressing aberrant behavior and providing technical troubleshooting.
Customized solutions are available to meet your needs. Live Online Proctor, an automated proctor solution, or LES can provide exams when there is no proctor required such as a live conference setting.
Each part of the proctor process is designed to move the candidate to the next step seamlessly.
Throughout the exam session the candidate is fully supported via chat or phone.
Student Ratios are maintained at 1 proctor to 2 students at any given time.
Transparency of applications to live auditing and intervention is an important aspect to delivering proctored exams. Our solution has the ability for LES auditors and supervisors to be able to, at any time, join proctored sessions to view candidate or proctor activity. All of our technologies allow such access, in real time.
All proctors are Certified and competent information technology "help desk" professionals. This ability to provide tech support reduces the chances of the candidate being passed from one support area to another.